OUR PRIVACY POLICY FOR THE USE OF PERSONAL DATA
Global Port Services Import Export Trade Industry Limited Company takes all possible security measures to lawfully collect, store, and share your personal data and ensure the highest level of privacy protection.
Our goal is to transparently inform you about the ways your personal data is collected, the purposes of processing, recipients of shared data, legal reasons, and your rights in accordance with Article 10 of the Law No. 6698 on the Protection of Personal Data and in line with your satisfaction.
Identity of the Data Controller:
As Global Port Services Import Export Trade Industry Limited Company, we take maximum care to ensure the security and confidentiality of your personal data. Acting as the data controller within the scope of Law No. 6698 on the Protection of Personal Data ("Law"), we want to inform you about how your data is processed and with whom and under which circumstances it can be shared to ensure compliance with the Law.
Processing of Personal Data and Purposes of Processing:
Your personal data is processed by our Company for the purpose of providing services or commercial activities, varying according to the Company's offerings, to ensure the best provision of services. Within this scope, your personal data, such as identity, contact, customer transaction information, family and close relation information, legal transaction data, and special categories of personal data, may be processed for tracking requests/complaints, sales processes of goods/services and post-sales support processes, customer satisfaction-related activities, customer relationship management processes, access authorization, receiving and evaluating suggestions for the improvement of business processes, conducting and auditing business activities, conducting financial and accounting affairs, managing risk processes, tracking and conducting legal affairs, providing information to authorized persons, institutions, and organizations upon request, conducting communication activities, managing information security processes, and ensuring compliance with the policies and procedures of the Company and the group of companies it is affiliated with.
Recipients and Purposes of Processed Personal Data:
Your collected personal data may be transferred to our group companies, major shareholders, and jointly used databases in line with the purposes stated in Article 2 of this Information Document and within the framework of the legislation related to the Law and reasons requiring transfer, and limited to these reasons; to contracted law firms, consultants, auditing institutions, business partners, and our suppliers, including companies whose services we benefit from and collaborate with, for the purposes of carrying out operational processes, receiving support and consultancy, and ensuring compliance with the policies and procedures of the Company and the group of companies it is affiliated with.
Method and Legal Basis of Personal Data Collection:
Your personal data may be collected from verbal or written information provided by you to the Company, our digital channels, customer transaction centers, customer service centers, our social media accounts, official institutions, and organizations, and applications and software used within the scope of Company activities, in accordance with the purposes stated in Article 2 of this Information Document and the fundamental principles specified in Article 5 of the Law, such as explicitly stipulated in laws, establishment or execution of a contract, legal obligation of the data controller, legitimate interests of the data controller, and your explicit consent.
Your Rights Regarding the Protection of Personal Data:
Within the framework of the legislation on the protection of personal data, you have rights to learn whether your personal data is processed, request information if your personal data has been processed, learn the purpose of processing and whether it is used in line with these purposes, learn third parties to whom your personal data is transferred domestically, request correction if your personal data is incomplete or incorrectly processed and request notification of the correction to third parties, request deletion or destruction of your personal data in case the reasons requiring processing cease to exist and request notification of this deletion or destruction to third parties if your personal data has been transferred, object to the emergence of a result against you by analyzing processed data exclusively through automated systems if you think it is to your detriment, and demand compensation for any damages in case of suffering damages due to unlawful processing of your personal data.
Under the Law, you can make your requests regarding your personal data by using one of the following channels or by providing identity confirmation to the address:
• Camişerif Mah. İstiklal Cad. Kuriş Ofis Kat:3 No:26 Daire 5/6 Akdeniz / MERSİN personally, with identity confirmation
• Via secure electronic or mobile signature to our email address info@globallimanhizmetleri.com
• By providing identity confirmation, using other methods specified in the Law and relevant legislation.
In accordance with Article 13 of the Law, our Company will conclude the application requests within a maximum of 30 (thirty) days, depending on the nature of the request. If the process requires a cost, the tariff determined by the Personal Data Protection Board will be applied. In case of rejection of the request, the reasons for rejection will be justified in writing or electronically.